FAQ

Support is delivered and charges for the support are billed bi-weekly. Please note the following regarding hourly paid support

• You must have an active monthly service product to use weekly based support.
• Megh technologies reserve the right to limit the total amount of hourly or weekly work support delivered
• If you wish to limit the amount of support, then we recommend you to have work with us and to make clear about your requirements so we can help you decrease your genuine support hours.

Support hours are charged to your account at the applicable rate (business support or emergency support rate) in 15 minute increments.