Amantra Facility Management is located in Dubai, offering services ranging from car wash, painting, electrical work, masonry, CCTV installation and inspection, pest control, and more. The business caters its services in and around Dubai, focusing on industrial and residential services. Amantra is a growing company with top-tier clients. The company started with a custom website and expanded to custom application development, providing services to clients in Dubai and accepting service requests through their website since 2021. With the increase in operations, services, and manpower, the company required a more robust tracking system that could be accessible to clients of Amantra and operated in-house at Amantra. A mobile application was recommended by Megh Technologies to meet the growing requirements of Amantra.
The Challenge – Coordinating the Workforce with the Services
With growing customers and their needs to book regular services for their homes and offices, a robust option was required that didn’t necessitate visiting the website. An app was a great option for service requests in the facility management services area. Unlike a website, clients were required to register and log in only once, and the app would remember their information for as long as the app was installed on their devices. Payment details and other information are usually available on the phone, making it easy to make the required payments when needed. With a mobile app, it is usually a one-click service request, and with historical data on Amantra’s server, they could easily arrange for the right professional to get the work done.
Features Required
- One-Touch Login: The app will require the user to log in only once. Once logged in, the user will not be asked for the login credentials on the phone. They can open the app, order any services they like, make payments, and wait for the professionals to arrive.
- Ease of Use: The user interface should be easy to use, easily navigable, and provide services in a clear fashion. Clutter should be avoided, with a focus on the services provided. All other details should be minimized.
- Payment Gateway Integration: The payment gateway should be integrated, the same as on the website. The details of the payment should be emailed to the client and simultaneously updated on the Amantra website server.
- Synchronize Information: Order requests and payment information should be synchronized with the website server to ensure that everyone sees the same data. New order requests should be flagged for response.
The Solution
Megh Technologies proposed to create a mobile application to simplify the process of maintaining service requests and allotting them to the right professionals in the area. The app was to alert officials about the allotted service requests while customers could request services from the app, make payments, and track their requests through the mobile app. The first phase of app creation was to create a wireframe for the application with all the UI components in place. The wireframe is a bare-bones structure of each page, reflecting the functionality and content. The wireframe was discussed in detail, and once approved, Megh Technologies created a prototype of the mobile application. The prototype was created on Figma and served as a visual demo of the app and how it would function. Once the prototype was completed and approved, Megh Technologies began coding the application.
Coding the Application in React Native
React Native was the chosen platform for coding the mobile app. React Native is especially effective in creating apps for both iOS and Android with the same code base. This has multiple advantages for developers and the app itself. The app, with the same code base, will have the same interface and features with little to no difference at all. As for the coders, they do not have to code two different applications, one for each platform. Reduced time means saved money, and this is also important in the long run as maintaining two different applications would cost more. With a single application to code and maintain, React Native was the best choice for the application. The entire prototype was converted to a mobile app by React Native developers at Megh Technologies. The app was tested locally on various devices, and a stress test was conducted on our systems. We also performed complete testing with tools for the Amantra mobile app to ensure that the app was secure, worked fast, and was easy to use.
Deployment and Android, iOS Store Uploads
The app was successfully deployed on both Android and iOS app stores to be downloaded for free, with links from the website to the app. The entire process for approval and maintenance of the mobile app was Megh Technologies’ responsibility since its inception.
Website: amantrafm.com
Service Provided: Android App Development, iOS App
Android App Download: https://play.google.com/store/apps/details?id=com.amantra
iOS App Download: https://apps.apple.com/in/app/amantra-cleaning-services/id1545169255
Business Type: Facility Management
Business Location:
Amantra Cleaning and Technical Services LLC
Office 206V, Red Avenue Building, Garhoud,
PO Box 183629, UAE.